Kathleen Edmond, Best Buy's Chief Ethics Officer

As happens from time to time in this business, Best Buy recently made an obvious data entry error that briefly resulted…

In a retail organization with 4,000+ locations and 180,000 employees, there are hundreds of thousands of customer interactions each day…

I recently posted a story about a Best Buy corporate employee who talked to an industry analyst and shared far…

I’ve blogged several times about the hazards of sharing sensitive company information with people or organizations outside the company.  Back…